· Customer notices

VR-7 side rail latch correction complete

Every VR-7 bed affected by field safety notice FSN-UK-2022-07 has now been corrected.

Every VR-7 bed in the UK and Ireland affected by field safety notice FSN-UK-2022-07 has now been corrected.

The notice, issued in November 2022, covered 806 VR-7 beds made between March 2021 and June 2022, on which a side rail latch could appear engaged when it was not. Our engineers fitted a replacement latch kit to each bed, most of them with the patient in the bed.

We thank the hospitals concerned for their help in arranging access to the beds.

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