Customer notices
Field safety notices tell hospitals about a problem with a product and what to do about it. Customer information notices tell them about a change they need to know about.
| Date | Reference | Notice | Products | Status |
|---|---|---|---|---|
| FSN-UK-2026-02 | Field safety notice Scale readings after a change to lithium-ion battery packs |
VR-7, VR-7 XW, VR-5 | Open | |
| CI-UK-2025-06 | Customer information Controller firmware 4.12 |
VR-7, VR-7 XW, VR-5 | Closed | |
| CI-UK-2025-03 | Customer information Lithium-ion battery packs and the battery charge profile |
VR-7, VR-5 | Information | |
| FSN-UK-2024-05 | Field safety notice VR-5 nurse handset: cable strain relief |
VR-5 | Closed | |
| CI-UK-2024-01 | Customer information VR-3: end of service support on 31 March 2024 |
VR-3 | Closed | |
| CI-UK-2023-02 | Customer information VR-A4 mattress: CPR valve label |
VR-A4 | Closed | |
| FSN-UK-2022-07 | Field safety notice VR-7 side rail latch |
VR-7 | Closed | |
| FSN-UK-2021-03 | Field safety notice VR-5 IV pole socket insert |
VR-5 | Closed |
Notices issued before 2021 are available on request from customer.notices@vanroon.uk.